Business

When You Can’t Script Every Move, You Need a Compass In the last four weeks, we’ve built the ITSM...

When Strategy Meets Chaos… You Need a Value Chain Over the past three weeks, we’ve: But let’s be honest,...

From Strategy to Delivery… to a Full Stop? Over the last two weeks, we laid the groundwork: But here’s...

Welcome Back Last week, we discussed why ITSM still matters in a world filled with sprints, pipelines, and cloud-native...

“You can’t manage what you don’t define … and ITSM defines the value chain of modern business.” Technology is...

Welcome to this edition of Insights at the Intersection, where we explore critical aspects of building and maintaining a...

Welcome to the final installment of our series on crafting an effective outsourcing strategy. Part 1 discussed the critical...

Welcome back to the series on navigating the world of outsourcing. After exploring the strategic considerations for choosing between...

Welcome back to the newsletter, and my sincerest apologies for the hiatus since my last edition. The world of...

In this newsletter edition, we explore a critical aspect of the modern professional environment: achieving a balance between strategic...